Case study
House of Ceramic Quotes went from a day to an hour.
- 24h to 1h
- Time to build a quote and send it
- 37%
- More clients stayed, after follow ups moved into Qubico
House of Ceramic is a business our founder is a partner in. That is exactly why Qubico was built there first, in production, before it was ever offered to anyone else.
The story
What we did
- Website
- Aura
- Hella
- Custom CRM
- Inventory
Where they started
A tile business where every quote was assembled by hand. Someone pulled sizes and rates from a price list, typed them into a document, and sent it over. It took most of a day, and by the time it landed the customer had often asked two other suppliers as well.
What we built
- A website that shows the range properly and loads fast on a phone. Qubico, a quoting and inventory tool built for how this business actually works. Hella shared inbox for customer WhatsApp. Aura for scheduled marketing.
What changed
Quotes now take about an hour instead of a day, which usually means being first rather than third. Follow ups are part of the system rather than something to remember, and after that change 37% more clients stayed.
How it works day to day
An enquiry arrives on WhatsApp and lands in the shared inbox, tagged and assigned. Whoever picks it up builds the quote in Qubico from live stock, and it goes back in the same conversation.
Want what House of Ceramic got?
No pressure and no obligation. If we are not the right fit, we will say so.