Case study
Purvi Sanitation Marketing on a schedule, 20% more chat, 28% more repeat orders.
- 20%
- More WhatsApp interaction on status updates
- 28%
- More repeat orders, after follow-ups became part of workflow
The story
What we did
- Aura
- Hella
Where they started
Marketing happened when there was time for it, which was rarely. Customer messages came in through WhatsApp and were answered when someone got to them.
What we built
- Aura running the content pipeline: research, plan, write, design, and post with approvals. Hella running customer messaging from one shared inbox.
What changed
Marketing goes out on a schedule instead of when someone finds an hour. Messages get answered from one place. Repeat orders rose 28%.
How it works day to day
Aura plans and drafts, waiting for approval. What goes out on social can go out on WhatsApp through Hella without being rebuilt.
Want what Purvi Sanitation got?
No pressure and no obligation. If we are not the right fit, we will say so.