WhatsApp template · Marketing
We miss you. A Marketing template for salons.
For regulars who have not booked in two or three months.
On the customer’s phone
Your business
Business account
Hi Neha, it has been a while since your last visit to Glow Studio. We would love to see you again. Book any service before 31 October and get ₹300 off your bill.
Tap Stop offers to stop these messages.
10:42 am
- Book a slot
- Stop offers
What to submit
The template, part by part.
- Category
- Marketing
It promotes an offer to bring a past customer back. That is Marketing.
- Name
win_back_offerLower case letters, digits and underscores only.
- Header
- No header
- Message
Hi {{1}}, it has been a while since your last visit to {{2}}. We would love to see you again. Book any service before {{3}} and get ₹{{4}} off your bill.154 of 1,024 characters.
- Footer
Tap Stop offers to stop these messages.- Buttons
- Quick reply: Book a slot
- Quick reply: Stop offers
- Samples
A sample value for each variable Variable Sample {{1}}Neha {{2}}Glow Studio {{3}}31 October {{4}}300
Getting it approved
Tips for this template.
Send it once per customer per season. A monthly 'we miss you' stops feeling true.
A 'Book a slot' button lands in your chats, where your team can offer times.
Every template follows the rules Meta rejects templates for.
Related templates.
- UtilitySalons
Appointment reminder
The day before a booking, so empty chairs turn into rescheduled ones instead of no-shows.
- MarketingRetail shops
Festive offer
Before Diwali, Navratri, Eid or any festival your customers shop for, to tell past customers what is new and what is on offer.
- MarketingFashion boutiques
New arrivals
When new stock lands, to show regular customers before it sells out.
Ready to send it? Submit it from Hella, and answer the replies as a team.
Submit templates to Meta from Hella, see when they are approved, and send them to the customers you choose.

