WhatsApp template · Utility
Appointment reminder. A Utility template for salons.
The day before a booking, so empty chairs turn into rescheduled ones instead of no-shows.
On the customer’s phone
Your business
Business account
Hi Neha, a reminder of your haircut and blow-dry appointment tomorrow at 4 pm with Pooja. Tap below to confirm, or to pick another time.
10:42 am
- Confirm
- Reschedule
What to submit
The template, part by part.
- Category
- Utility
A reminder of a booking the customer made is Utility. Add 'and 20% off a hair spa' and it becomes Marketing.
- Name
appointment_reminderLower case letters, digits and underscores only.
- Header
- No header
- Message
Hi {{1}}, a reminder of your {{2}} appointment tomorrow at {{3}} with {{4}}. Tap below to confirm, or to pick another time.124 of 1,024 characters.
- Footer
- None
- Buttons
- Quick reply: Confirm
- Quick reply: Reschedule
- Samples
A sample value for each variable Variable Sample {{1}}Neha {{2}}haircut and blow-dry {{3}}4 pm {{4}}Pooja
Getting it approved
Tips for this template.
Send it the day before, not the morning of. People need time to rearrange.
Keep offers for a separate Marketing template. Mixing them here changes the category.
Every template follows the rules Meta rejects templates for.
Related templates.
- MarketingSalons
We miss you
For regulars who have not booked in two or three months.
- UtilityOnline stores
Order confirmed
Right after a customer pays or places an order, so they know it reached you and what they bought.
- UtilityOnline stores
Order shipped
When the parcel leaves your hands, with the courier and tracking number, so the customer stops asking where it is.
Ready to send it? Submit it from Hella, and answer the replies as a team.
Submit templates to Meta from Hella, see when they are approved, and send them to the customers you choose.