WhatsApp template · Utility
Site visit confirmed. A Utility template for real estate.
When a buyer asks to see a project, so they arrive on time and know who to look for.
On the customer’s phone
Your business
Business account
Hi Mr and Mrs Joshi, your site visit to Green Park Residency is confirmed for Sunday, 12 October at 11 am. Your guide, Harsh, will meet you at the sales office and show you the sample flat. Reply here if you need a pickup.
10:42 am
- Get directions
What to submit
The template, part by part.
- Category
- Utility
It confirms a visit the buyer asked for. Add 'only 3 flats left, book today' and it becomes Marketing.
- Name
site_visit_confirmedLower case letters, digits and underscores only.
- Header
- No header
- Message
Hi {{1}}, your site visit to {{2}} is confirmed for {{3}} at {{4}}. Your guide, {{5}}, will meet you at the sales office and show you the sample flat. Reply here if you need a pickup.184 of 1,024 characters.
- Footer
- None
- Buttons
- Link: Get directions →
https://yourproject.in/location
- Link: Get directions →
- Samples
A sample value for each variable Variable Sample {{1}}Mr and Mrs Joshi {{2}}Green Park Residency {{3}}Sunday, 12 October {{4}}11 am {{5}}Harsh
Getting it approved
Tips for this template.
Keep prices and 'limited units' lines out of it. They belong in a Marketing template.
A link button with a fixed address needs no sample. Only a link that ends in {{1}} does.
Every template follows the rules Meta rejects templates for.
Related templates.
- MarketingReal estate
Open house invite
Before a weekend open house or project launch, for people who enquired about similar homes.
- UtilityOnline stores
Order confirmed
Right after a customer pays or places an order, so they know it reached you and what they bought.
- UtilityOnline stores
Order shipped
When the parcel leaves your hands, with the courier and tracking number, so the customer stops asking where it is.
Ready to send it? Submit it from Hella, and answer the replies as a team.
Submit templates to Meta from Hella, see when they are approved, and send them to the customers you choose.

