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WhatsApp template · Utility

Payment received. A Utility template for any business.

As soon as a payment reaches you, so the customer has a receipt in the chat they already use.

On the customer’s phone

Your business

Business account

Hi Mr Desai, we have received your payment of ₹12,000 for October rent, Shop 14 on 6 October 2026. Receipt number: RCPT-2026-0381 Keep this message for your records. Thank you.

10:42 am

  • Download receipt

What to submit

The template, part by part.

Category
Utility

A receipt for a payment the customer made is an account update, which is Utility.

Name
payment_received

Lower case letters, digits and underscores only.

Header
No header
Message
Hi {{1}}, we have received your payment of ₹{{2}} for {{3}} on {{4}}.

Receipt number: {{5}}

Keep this message for your records. Thank you.

140 of 1,024 characters.

Footer
None
Buttons
  • Link: Download receipt → https://yourbusiness.in/receipts/{{1}}
Samples
A sample value for each variable
VariableSample
{{1}}Mr Desai
{{2}}12,000
{{3}}October rent, Shop 14
{{4}}6 October 2026
{{5}}RCPT-2026-0381
button {{1}}RCPT-2026-0381

Getting it approved

Tips for this template.

  1. Never ask for a card number or bank account number in a template. Meta rejects templates that request them.

  2. If you attach the receipt as a PDF instead, use a document header and give Meta a sample file.

Every template follows the rules Meta rejects templates for.

Ready to send it? Submit it from Hella, and answer the replies as a team.

Submit templates to Meta from Hella, see when they are approved, and send them to the customers you choose.

See all 30 templates