WhatsApp template · Utility
Payment received. A Utility template for any business.
As soon as a payment reaches you, so the customer has a receipt in the chat they already use.
On the customer’s phone
Your business
Business account
Hi Mr Desai, we have received your payment of ₹12,000 for October rent, Shop 14 on 6 October 2026. Receipt number: RCPT-2026-0381 Keep this message for your records. Thank you.
10:42 am
- Download receipt
What to submit
The template, part by part.
- Category
- Utility
A receipt for a payment the customer made is an account update, which is Utility.
- Name
payment_receivedLower case letters, digits and underscores only.
- Header
- No header
- Message
Hi {{1}}, we have received your payment of ₹{{2}} for {{3}} on {{4}}. Receipt number: {{5}} Keep this message for your records. Thank you.140 of 1,024 characters.
- Footer
- None
- Buttons
- Link: Download receipt →
https://yourbusiness.in/receipts/{{1}}
- Link: Download receipt →
- Samples
A sample value for each variable Variable Sample {{1}}Mr Desai {{2}}12,000 {{3}}October rent, Shop 14 {{4}}6 October 2026 {{5}}RCPT-2026-0381 button {{1}}RCPT-2026-0381
Getting it approved
Tips for this template.
Never ask for a card number or bank account number in a template. Meta rejects templates that request them.
If you attach the receipt as a PDF instead, use a document header and give Meta a sample file.
Every template follows the rules Meta rejects templates for.
Related templates.
- UtilityAny business
Enquiry received
When someone fills in your website form or calls after hours, so the conversation moves to WhatsApp straight away.
- UtilityAny business
Feedback on an order
A few days after delivery or a visit, to hear how that one order went.
- UtilityOnline stores
Order confirmed
Right after a customer pays or places an order, so they know it reached you and what they bought.
Ready to send it? Submit it from Hella, and answer the replies as a team.
Submit templates to Meta from Hella, see when they are approved, and send them to the customers you choose.

