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WhatsApp template · Utility

Trip details. A Utility template for travel agents.

A day or two before departure, with the itinerary attached and the driver's details.

On the customer’s phone

Your business

Business account

Itinerary PDF

Hi Mr Joshi, here are the details for your trip to Kerala. Dates: 18 to 23 October Pickup: Kochi airport, 2:15 pm Your driver: Biju, on 94470 12345 The full itinerary is attached above. Have a lovely trip.

Reply here at any time during the trip.

10:42 am

What to submit

The template, part by part.

Category
Utility

Details of a trip the customer booked are an important update. That is Utility.

Name
trip_details

Lower case letters, digits and underscores only.

Header
Document: Itinerary PDF
Message
Hi {{1}}, here are the details for your trip to {{2}}.

Dates: {{3}}
Pickup: {{4}}
Your driver: {{5}}, on {{6}}

The full itinerary is attached above. Have a lovely trip.

170 of 1,024 characters.

Footer
Reply here at any time during the trip.
Buttons
None
Samples
A sample value for each variable
VariableSample
headerItinerary-Kerala-Joshi.pdf
{{1}}Mr Joshi
{{2}}Kerala
{{3}}18 to 23 October
{{4}}Kochi airport, 2:15 pm
{{5}}Biju
{{6}}94470 12345

Getting it approved

Tips for this template.

  1. A document header needs a sample file when you submit. Any real itinerary PDF will do.

  2. Six variables is fine in a body this long. Meta rejects bodies that are mostly variables.

Every template follows the rules Meta rejects templates for.

Ready to send it? Submit it from Hella, and answer the replies as a team.

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